urbansparkle.in

Shipping policy

Shipping Policy

Effective Date: August 5, 2026

Welcome to Urban Sparkle. We are committed to delivering your jewelry safely and on time. Please read our shipping policy before placing an order.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During festivals, sales, or high-demand periods, processing may take slightly longer.

Shipping Time

  • Standard Delivery: 3–7 business days (depending on your location).
  • Remote or rural areas may require additional delivery time.

Shipping Charges

  • Free Shipping only on above 999.
  • Any shipping charges will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking ID via email, SMS, or WhatsApp (where available), allowing you to track your package.

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate. Urban Sparkle is not responsible for delays or failed deliveries caused by incorrect customer information.

Delayed or Lost Shipments

While we work with trusted courier partners, unexpected delays may occur due to weather, transportation issues, or other circumstances beyond our control. If your order has not arrived within the expected timeframe, please contact our customer support.

Damaged Package

If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and the product. We will review the issue and provide an appropriate resolution.

International Shipping

Currently, Urban Sparkle ships only within India. International shipping may be introduced in the future.

Contact Us

If you have any questions regarding shipping, please contact us through the Contact Us page on our website.

Thank you for shopping with Urban Sparkle. We appreciate your trust and look forward to serving you.

If you have any questions regarding these Terms & Conditions, please contact us:

Urban Sparkle

Email: support@urbansparkle.in (urbansparkle07@gmail.com)

Website: https://urbansparkle.in


Join the Urban Sparkle Family


Thank you for choosing Urban Sparkle. We are delighted to be part of your style journey and look forward to helping you discover beautiful jewellery that lets your unique personality shine.
Urban Sparkle — Crafted to Shine. Designed for You.

URBAN SPARKLE

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